Enrolment Process

• Enrolment is confirmed only after payment of applicable fees
• All information provided during registration must be accurate and complete
• Parents must inform us of any special needs, allergies, or medical conditions

Age Requirements

• Children must meet minimum age requirements for selected programs
• Age verification may be required during enrolment
• Program suitability is determined through initial assessment

Fee Structure & Payment Terms

Fee Payment

• Fees must be paid in advance as per chosen payment plan
• Payment can be made through cash, cheque, online transfer, or digital payments
• Late payment may result in temporary suspension of classes

Fee Revisions

• Skildemy reserves the right to revise fees with 30 days notice
• Existing students get preference for continuing at revised rates
• Fee changes apply to new enrolments immediately

Refund Policy

Pro-rata Refund Policy

• We offer no-questions-asked pro-rata refunds for unused classes*
• Refund calculations are based on remaining classes at enrolment date
• Material costs and registration fees are non-refundable

Refund Process

• Refund requests must be submitted in writing
• Processing time: 7-14 working days from request date
• Refunds will be processed through original payment method

Refund Conditions Terms and Conditions for Refunds:

• Request must be made at least 7 days before discontinuation
• Minimum 15 days enrollment required before refund eligibility
• Material costs (Upto ₹4000 per program) are non-refundable
• Registration fees are non-refundable

Class Attendance & Make-up Policy

Regular Attendance

• Regular attendance is encouraged for optimal learning outcomes
• Parents must inform in advance about planned absences
• Persistent absence may affect program effectiveness

Make-up Classes

• One make-up class per month is allowed for each program
• Make-up classes must be scheduled within the same month
• Subject to availability and instructor scheduling

Class Cancellations by Skildemy

• In case of instructor unavailability or center closure, make-up classes will be provided
• Parents will be notified at least 2 hours in advance when possible
• No fee adjustment for force majeure events affecting less than 20% of monthly classes

Child Safety & Behavior

Safety Protocols

• All staff are trained in child safety and emergency procedures
• Parents must provide emergency contact information
• Children with contagious illnesses should not attend classes

Behavioural Expectations

• Children are expected to follow centre rules and instructor guidance
• Persistent disruptive behaviour may require parent consultation
• Extreme cases may result in program discontinuation with refund

Medical Information

• Parents must disclose relevant medical conditions, allergies, or special needs
• Medication administration requires written authorization and instructions
• Emergency medical treatment authorization must be provided

Privacy & Data Protection

Information Collection

• We collect only necessary information for program delivery
• Child progress data is used for educational purposes only
• Marketing communications require separate consent

Information Sharing

• Personal information is not shared with third parties without consent
• Progress reports may be shared with partner schools if applicable
• Photography/video consent is obtained separately for marketing use

Data Retention

• Student records are maintained for 3 years post-graduation
• Parents can request data deletion after program completion
• Assessment data may be anonymized for program improvement

Program Delivery & Changes

Curriculum & Methodology

• Skildemy reserves the right to modify curriculum for improvement
• Core learning outcomes remain consistent across modifications
• Parents will be notified of significant program changes

Instructor Changes

• Instructor assignments may change based on availability and expertise
• All instructors meet Skildemy's qualification standards
• Smooth transition processes are followed for instructor changes

Center Operations

• Center locations and timings may change with appropriate notice
• Alternative arrangements will be made for continuing students
• Temporary closures will be communicated in advance

Intellectual Property

Materials & Content

• All program materials remain property of Skildemy and partners
• Materials provided for home use must be returned upon program completion
• Reproduction or distribution of materials is prohibited

Assessment & Progress Reports

• Progress reports and assessments are for personal use only
• Commercial use of assessment methodologies is prohibited
• Parents may retain copies of their child's progress reports

Limitation of Liability

Program Outcomes

• While we strive for optimal outcomes, individual results may vary
• Skildemy is not liable for specific academic or developmental guarantees
• Our commitment is to deliver quality programs as described

Personal Property

• Skildemy is not responsible for lost or damaged personal items
• Children should not bring valuable items to classes
• Parents are advised to label all personal belongings

Dispute Resolution

Grievance Process

• Concerns should first be addressed with the centre director
• Unresolved issues can be escalated to Skildemy management
• Written complaints will receive response within 7 working days

Legal Jurisdiction

• All disputes are subject to Nagpur jurisdiction only
• Arbitration may be pursued before legal proceedings
• Indian laws govern all terms and conditions

Contact Information

For any queries regarding these terms:

• Email: info@skildemy.in
• Phone: +91 9373466661
• Address: 90, Wanjra Layout, Pilli Nadi Industrial Estate, Kamptee Road, Nagpur 440026